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SOCIAL SECURITY ADMINISTRATION (SSA)
14 DAYS TO RESPOND TO ARCHIVE; OUTSTANDING REQUESTS UP TO
2 YEARS OLD
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Ten Oldest - SSA responded approximately 14 business
days after the request was made; it reported ten FOIA requests
ranging from September 7, 2001 to May 24, 2002. The requests
concerned employers' verification of employees' social security
numbers, the Delegations of Authority manual, Inspector General
"Access to Information" reports, the log of Inspector
General investigations, and each close-out or summary memo
for completed investigations, information about the award
of disability payments to a minor, information about a fraud
investigation by the agency, employment history information
about an individual employee of the agency, information about
the "SSI Demonstration Project" or "direct
certification" project, "Process Review Recommendations,"
the city and state of birth for individual children in the
Essex County Division of Welfare Office of Child Support ACSES
computer database, and limited payability cancellation reports
for checks. |
Workload Statistics - SSA's reported statistics from
1998 through 2002 indicate that the agency has received an
increasing number of FOIA requests (up 313.78% from 64,887
in 1998 to 268,488 in 2002). The number processed each year
also has increased (up 424.07% from 55,886 processed in 1998
to 292,884 processed in 2002). SSA's processing rate per year
-- a comparison of the number of requests processed to the
number received -- increased from 86.17% in 1998 to 109.09%
in 2002. SSA's FY 2002 annual FOIA report indicates that the
increase in reported processed requests may be attributed
to better reporting practices within the agency. |
Backlog Statistics - SSA's backlog of pending FOIA
requests rose through 2001 and then decreased in 2002 (from
18,559 FOIA requests pending at the end of 1998 to 27,087
FOIA requests pending at the end of 2000 to 2393 FOIA requests
pending at the end of 2002). SSA's backlog as a percentage
of FOIA requests processed each year has decreased from 33.21%
in 1998 to 0.82% in 2002. Its backlog rate per year -- a comparison
of the number of requests pending at the end of the year to
the number received during that year -- has decreased from
28.62% in 1998 to 0.89% in 2002. SSA's FY 2002 annual FOIA
report indicates that the reduction in pending requests at
the end of FY 2002 compared to the end of FY 2001 is attributed
to changes in the fee policies for copies of social security
number applications for deceased individuals. |
Processing Time - Under its multi-track system, SSA
reports its median days to process simple requests has ranged
from 13-45 days over the 1998-2002 period. SSA's median days
to process complex requests has ranged from 42-97 days over
the 1998-2002 period. The median days that backlogged requests
have been pending has ranged from 50-158 days over the 1998-2002
period. No processing times are reported for expedited requests. |
TEN
OLDEST REQUESTS
SSA Response Letter
SSA September 7, 2001 Letter
SSA January 25, 2002 Letter
SSA February 4, 2002 Letter
SSA April 19, 2002 Letter
SSA April 23, 2002 Letter
SSA May 6, 2002 Letter
SSA May 7, 2002 Letter
SSA May 9, 2002 Letter
SSA May 13, 2002 Letter
SSA May 24, 2002 Letter
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